STUDENT FAQ’S :: Idlewood Inn

FREQUENTLY ASKED QUESTIONS

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1. How do I apply for residence at Idlewood Inn?
2. What is the $100.00 deposit used for?
3. What happens if I apply for single room, but I am accepted to a shared accommodation?
4. What is included in the acceptance package?
5. What if I can not make the payment options in the acceptance package?
6. Do I need a guarantor?
7. When do I have to send my acceptance package back?
8. How is my roommate selected?
9. When do I find out who my roommate is?
10. When do I find out what room I am in?
11. When can I move-into my room at Idlewood Inn?
12. Can I visit the Idlewood Inn?
13. What happens if I decide not to come to Idlewood Inn?
14. If I cancel my Idlewood Inn residence application will I receive my money back?
15. Can I stay in Idlewood Inn residence over the winter break?
16. Are housekeeping services offered?
17. What if something breaks in my room?
18. When is the front desk open?

1. How do I apply for residence at Idlewood Inn?

You can apply for residence by filling out the online application or printing and faxing a copy to us. You may also apply by mail or in person. Please note when you apply for Idlewood Inn residence you are required to pay a $100.00 refundable deposit.

2. What is the $100.00 deposit used for?

A deposit of $100.00 is required with all applications for 4 week periodic agreements to reside at the Idlewood Inn residence. Once you move-into residence, your deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you move out. You will be required to fill out a room inspection form on arrival to the residence. This form will be held on file for the duration of your stay with us. Once you have moved out we will compare your room inspection form to the current state of your room. If there are any damages incurred, a damage will be apply and be deducted from the deposit. Payment for your deposit can be made by American Express, Visa, Mastercard, certified cheque, or bank draft. Cash or interac can be made in person at the residence. Personal cheques are not accepted. If paying by cheque, the cheque must be certified and made payable to “Idlewood Inn”.

3. What happens if I apply for a single room, but am accepted to a shared accommodation?

If you have been accepted into a shared room and applied for a single room you will automatically be placed on a wait list for a single room. Should a single accommodation become available and you are on the waitlist, you will be contacted and offered the option of a single room. Your fee structure will be based on the single room or the shared room that you reside in.

4. What is included in the acceptance package?

In the acceptance package you will receive a lot of paperwork, including a Welcome Letter and the Student Application Form. These two documents will provide you with all of the important information you will need to know about the next stages of the acceptance process. The Welcome Letter provides some brief details for you to keep as a reference; however, we need you to fully complete the Student Application Form and return it to the residence as soon as possible. It asks for important information related to contact information, payment information, health information, emergency contact information, and a personality profile questionnaire to help us match you with a roommate. Also included in the acceptance package will be a copy of your Student Residence Agreement (SRA), which is a legal document that serves as the contract between you and the residence. Please ensure you read it over carefully, complete the final page, sign it, and return it to the residence with your Student Information Form.

5. What if I can not make the payment options in the acceptance package?

If you are unable to meet the payment options set out in your acceptance package your Idlewood Inn residence spot may be offered to another candidate. Please contact us first to discuss your specific situation so we may try to assist you. We suggest you apply early to avoid disappointment.

6. Do I need a guarantor?

“No” you do not need a guarantor. If the Resident is unable to make any payments, he/she will be requested to remove themselves from the residence. If a balance payment is still due and oweing, it is the students direct responsibility to ensure clearance of their account.

7. When do I have to send my acceptance package back?

You are required to send your acceptance package back as soon as possible in order to guarantee your spot in residence. Places are primarily provided on a first come first serve basis. Please ensure all paperwork is completed in full and payment is included with your acceptance package.

8. How is my roommate selected?

Everyone who is accepted into Idlewood Inn residence must fill out a ‘Personality Profile’ located in your Student Application Form. Your roommate is selected based on your answers to your personality profile. We recommend that you fill out the personality profile by yourself and answer each question truthfully. This way you end up with the best match possible. You may request to live with a friend while in residence, and as long as you have both been accepted, and you both request to live with each other, we will place you in the same room. Please note that there are limited co-ed rooms available on initial application. Girls shared rooms are on a seperate floor, located close to the Front Office for extra security.

9. When do I find out who my roommate is?

You will find out who your roommate is on arrival at the residence. It is important that you make an effort to get to know your roommate and clarify upfront any specific details of how you will share your room. Please refer to the Student Life section of this website for further guidance. Here you will find important questions you can ask your roommate is order to get to know them better. If you do not receive your roommate contact information on arrival, please be patient as fellow students may not have fully completed their profiles or arrived prior to your arrival.

10. When do I find out what room I am in?

We do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.

11. When can I move-into my room?

The official move-in dates for Idlewood Inn residence are September and December depending on your course start date. You may move-into residence earlier, and your 4 week residence plan starts from the date of arrival. If you wish to move-in earlier then the official move-in dates, please indicate this on your acceptance package. Payment for the residence plan must be made prior to occupancy or on arrival. This is subject to availability.

12. Can I visit Idlewood Inn?

We would be happy to have you visit the residence. Stay overnight and take advantage of the special rate of $59.95 per night (plus taxes, based on double occupancy) we are offering to all residence applicants and their families. This is subject to availability.

13. What happens if I decide not to come to Idlewood Inn?

If you decide to cancel your residence application you must cancel it in writing. Cancellations will not be accepted over the phone and we request that your cancellation letter comes to us via e-mail, fax, or mail. Cancellations are only accepted from the student applicant.

14. If I cancel my residence application will I receive my money back?

If you have made a reservation and cancel, “yes” you will receive your money back. Please refer to the cancellation policy located here: Termination and Cancellation Policy

15. Can I stay in Idlewood Inn over the holidays?

We do offer a summer and a winter break option for student with extenuating circumstances who cannot return home. You must inform the residence staff prior to December 1, of that year to be considered for this option. Your residence plan would simply continue in operation under the 4 week plan.

16. Are housekeeping services offered?

The Idlewood Inn residence offers bi-weekly light housekeeping services to our residents. This means that every two weeks a Housekeeper will come to your room and clean your room and bathroom. Housekeeping Staff are unable to touch your personal belongings and therefore in order to allow a full cleaning to occur please make sure: floors, sink and vanity, and shower areas are clear of any personal items. The residence has vacuums available at the Front Desk for your use.

17. What if something breaks in my room?

If something breaks in your room, you can come down to the residence Front Desk and fill out a maintenance requisition form. This form authorizes our Maintenance Staff to enter you room between the hours of 9:00 AM to 6:00 PM to repair the damages you have requested. This request may take a few days to get to so we ask you to be patient. If it is an emergency we ask that you alert our Staff to the situation immediately. Please note that any damage to the room that has occurred at the fault of the resident will be billable along with labor costs and materials.

18. When is the Front Desk open?

The residence Front Desk is open 24 hours a day 7 days a week. We are available for questions, comments and/or concerns at anytime. Please stop by and get to know our Customer Service Representatives and friendly Staff during your first few weeks here at the Idlewood Inn residence.

STUDENT FAQ’S